First and foremost, we at Whitby Optical would like to thank everyone who has unconditionally supported our business throughout the pandemic. With the rising number of cases and, especially the Covid-19 variants of concern, we are updating our patrons with the measures we are undertaking to provide the best and safest customer and patient experience.
All new purchases are strictly by appointment only. Warranty and pick up do not need appointments but subject to store occupancy limits (expect wait times between 5 to 10 minutes)
All eye exams strictly by appointments, no exceptions.
We know you can appreciate that as our stringent sanitizing protocols and the capacity limitations are being strictly followed, the scheduling of appointment times throughout the day may vary. We continue to do our very best to accommodate as many requests from both existing and new patients throughout this third wave of the pandemic.
We thank you again for your continued support and look forward to serving your eye care needs in a safe and timely manner.
You can book a store appointment or eye exam online. The online booking request includes a convenient and time saving online COVID-19 pre-screening questionnaire (required before store entry for all visits - get it done ahead of time). You can call 905-666-3831 to book a store appointment or eye exam.
Stay well and stay safe!